Refund & Returns Policy
We always carefully handle all the processes to deliver or shipping our products. But sometimes if you get any defective products or purchase any wrong products we have a certain time to get it fixed. We will always welcome to return your products or refund your balance by contacting us.
We have a 30 days return policy from the delivery time, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition (New) that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com. or you may contact us by this form.
- Your option to send us your return: By Mail
HOW CAN GET YOUR RETURN SHIPPING LABEL:
- Download and Print
- Customer Remorse
- Download and Print
Damages and issues ( Defective Products )
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. For Our Defective products return is full free shipping. This means your shipping fee is $0.00 and the Re-stocking fee is 10% purchase cost.
For your responsibility ( Customer Remorse )
Please inspect your order upon reception and contact us immediately if the item that you purchase by mistake, doesn’t need any more or wrong products so that we can evaluate the issue and make it right. For your remorse products, you have to pay a small amount of shipping. This means your return shipping is 6.99$. The Re-stocking fee is 10% purchase cost.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time (usually 3-15 business days) for your bank or credit card company to process and post the refund too.
Company DetailsName: Poopie FunTv
Address: 495 Alt 19, Unit 313, Palm Harbor, Florida 34683, United States